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Online Privacy Policy


At Inn by the Sea at La Jolla, we understand that privacy is important to you. We are providing this Privacy Statement to help you understand how we may collect and use information.

General Data Protection Regulation (GDPR)

Our hotel has measures in place which meet the principles of data protection by design and data protection by default (per GDPR Article 25). Additionally, we have verified that our vendors and partners are in compliance with the GDPR or plan to be in compliance before May 25, 2018. If you have a GDPR question or concern or would like to receive a full copy of our GDPR addendum to this privacy policy, please contact us online or call (858) 459-4461.

California Consumer Privacy Act (CCPA)

Our hotel has taken steps to enable consumers to exercise their rights under California’s Consumer Privacy Act (CCPA), AB 375, which goes into effect on January 1, 2020. In addition, as required by the CCPA we implement and maintain reasonable security procedures and practices appropriate to the nature of the information to protect your personal information. If you have a CCPA question or concern, please please contact us online or call (858) 459-4461.

What does this privacy policy cover?

This privacy policy describes the privacy practices of our hotel's website and web-based services via www.innbytheseaatlajolla.com, and the SECURE-RES.COM reservation system. This privacy policy also applies to our hotel's marketing and advertising practices.

What information does our hotel collect?

When you register to receive our hotel marketing email, our hotel collects information that identifies you. This can include information such as your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you, such as which types of websites you’re interested in. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information provided by you with information from other sources, in accordance with applicable law. For example, from these sources, we may learn about the size, industry, and other information about the company you work for.

We collect information about how you use our website and web-based sasets. We may collect information sent by your browser or device to our servers whenever you visit our website. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit our website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Our hotel website may collect information about how you use our websites by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website. Depending on your settings, this information may be anonymous or it may be associated with you.

Also, we use automated systems to analyze your content using techniques such as machine learning in order to improve our apps and websites. This analysis may occur as the content is sent or received using an online feature of our hotel website, or when the content is stored on our Hotel's servers.

Hotel marketing emails

Emails we send you may include a technology (called a web beacon) that tells Vizergy whether you have received or opened the email or clicked a link in the email. If you do not want us to collect this information from Vizergy marketing emails, you can opt out of receiving marketing emails.

Hotel online advertising

Vizergy advertises online in a variety of ways, including displaying Vizergy ads to you on other companies' websites and apps. We collect information such as which ads are displayed, which ads are clicked on, and on where the ad was displayed.

Buttons, tools, and content from other companies

Our hotel website may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a web page or app containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.

Social networking pages and social sign-on services

Our hotel has its own pages on many social networking sites, and may collect information when you interact with our social networking pages.

SECURE-RES.COM Reservation System

SECURE-RES.COM auto sends an email to you upon the successful completion of the online reservation process.

· This email contains a reservation reference number generated by SECURE-RES.COM and details of the reservation. It also may contain customized information from the property you selected. Our hotel is responsible for the contents of the customized portion of the automated email.

· SECURE-RES.COM does not contact you via email except in the instances stated above or if you contact us about support.

How does the hotel website use the information it collects?

Our hotel may use the information we collect about you in several ways, such as:

·      Providing you with the services, support, or information you have requested

·      Better understanding how our website is being used so we can improve, engage and retain visitors

·      Diagnosing problems in our website

·      Tailoring our ads to your likely interests

·      Sending you business messages such as those related to payments or expiration of your service

·      Sending you information about special offers, and similar information

·      Conducting market research about our customers, their interests, and the effectiveness of our marketing campaigns

·      Reducing fraud and protecting you as well as our hotel

What are cookies and how does the hotel website use them?

Our hotel uses cookies and similar technologies to make our websites work as well as to learn more about our users and their likely interests.

Our hotel website may also use cookies and similar technologies from other companies that allow us to gather additional information to measure and improve the effectiveness of our services.

Does this hotel website share user personal information?

Our hotel works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

Our hotel website may also share your personal information:

·      When you agreed to the sharing

·      With our resellers and other sales partners if you are a business customer and agreed to receive hotel marketing communications. Note that we do not share personal information about consumers with third parties for their own marketing purposes unless the consumer agreed to that sharing.

·      When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process

·      When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or protect the property and safety of our hotel, our customers and users, or the public

·      If we merge with or are acquired by another company, sell or business unit, or if all or a substantial portion of our assets are acquired by another company. In those cases your information will likely be one of the assets that is transferred

We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our services.

Is my personal information secure?

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and our hotel cannot ensure or warrant the security of your personal information.

Where does the hotel website store my personal information?

Your personal information and files are stored on our hotel website's servers and the servers of companies we hire to provide services to us.

How can I review or update my personal information?

Under the law of some countries, you may have the right to access the information our hotel holds about you, correct mistakes in that information, and to delete personal information that we no longer have business reasons for retaining. Please contact the property directly for a personal information request as provided below.

Will the hotel market to me?

Our hotel and companies we hire to help us market our websites on our behalf may use your information to provide you with information and offers related to ours. We give you choices regarding our marketing practices.

Will this privacy policy change?

Occasionally, we may change this privacy policy to allow our hotel to use or share your personal information in a different way. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

Who can I contact with questions or concerns?

If you have a privacy question or concern, please contact us online or call (858) 459-4461.

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